Cloud Services

There has been some confusion over what really is a Cloud Service. So what is a Cloud Service?

A Cloud Service has 5 distinct characteristics:

On-demand self-service

A consumer can unilaterally provision computing capabilities, such as server time and network storage, as needed automatically without requiring human interaction with each service's provider

Broad network access

Capabilities are available over the network and accessed through standard mechanisms that promote use by heterogeneous thin or thick client platforms (e.g. mobile phones, laptops, and personal digital assistants (PDAs)

Resource pooling

The provider's computing resources are pooled to serve multiple customers using a multi-tenant model, with different physical and virtual resources dynamically assigned and reassigned according to consumer demand. There is a sense of location independence in that the subscriber generally has no control or knowledge over the exact location of the provided resources but may be able to specify location at a higher level of abstraction (e.g. country, state, or datacentre). Examples of resources include storage, processing, memory, network bandwidth, and virtual machines.

Rapid elasticity

Capabilities can be rapidly and elastically provisioned, in some cases automatically, to quickly scale out and rapidly released to quickly scale in. To the customer, the capabilities available for provisioning often appear to be unlimited and can be purchased in any quantity at any time.

Measured service

Cloud systems automatically control and optimise resource use by leveraging a metering capability at some level of abstraction appropriate to the type of service (e.g. stirage, processing, bandwidth, and active user accounts). Resource usage can be monitored, controlled, and reported providing transparency for both the provider and consumer of the utilised service.

So what does that mean to you? Good question, and that's why we've created a Cloud Services Assessment Workshop offering to guide you through the process.

Discover our Cloud Assessment Workshop


Assist your company to make an informative decision regarding the potential to leverage cloud techologies

Educate you on the various types of cloud services, the strengths and weaknesses of each, and the various providers in the market


A workshop at your premises with key stakeholders within your business.

We discuss current status of your IT environment, required business outcomes, and the potential path to 'The Cloud'


Documentation of the workshop, including a Cloud Assessment Scorecard, and initial recommendations of potential areas within your business that would benefit from 'The Cloud'